Reservations Support
Thank you for visiting Down Under Answers Reservations Support page. We strive to provide you with all of the resources needed to be successful.
DOCUMENTS
We are pleased to announce that we moved to e-docs, providing greater convenience and sustainability. Embrace the digital era and enjoy easy access to your travel documents anytime, anywhere!
Currently, documents will be received a minimum of 21 days prior to departure date.
For any questions or assistance, our team is here to help. You can contact us at 800-889-1464 Ext. 1 or email support@travelanswersgroup.com
To view a sample of or edocs, click here.
Get ready for a smoother travel experience with our new e-documentation. Click here for E-docs Frequently Asked Questions.
PAYMENTS
For online payments, please use our online portal: www.duatravel.com/pay
CUSTOMER SERVICE:
For post-trip customer service, please reach out to our dedicated team for support regarding refunds, insurance or any other queries you may have. Call 800-889-1464 ext.3 or email CS@travelanswersgroup.com.
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